Last Updated: [Insert Date]

Welcome to Play Nest Game! These Terms and Conditions govern your use of our website www.playnestgame.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. General Information

Play Nest Game is an online retailer specializing in family-friendly gaming products including:

  • Arcade & Table Games
  • Board Games
  • Card Games
  • Kids’ Handheld Games

Company Information:
Play Nest Game
1443 Highland View Drive, Sacramento, US 95814
Email: [email protected]

2. User Responsibilities

2.1 Account Registration

When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Submit false or misleading information
  • Use our products in ways that violate manufacturer guidelines

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, minor variations in color or design may occur. If you receive a product that significantly differs from its description, please contact us immediately.

3.2 Age Restrictions

Some products may have age recommendations or restrictions. It is the purchaser’s responsibility to verify that products are appropriate for the intended users.

3.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product description or pricing
  • Suspected fraudulent activity

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are in US Dollars (USD) and do not include applicable taxes or shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

5. Shipping Policy

5.1 Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

5.3 Shipping Areas

We currently ship worldwide except to Asia and certain remote areas. Delivery times may vary depending on your location and customs processing.

5.4 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers, weather, customs, or other unforeseen circumstances.

6. Returns and Refunds

6.1 Return Eligibility

You may return most items within 15 days of receiving your order for a refund or exchange, provided:

  • The item is unused, in its original packaging, and in the same condition as received
  • All original tags, accessories, and components are included
  • You provide proof of purchase (order number or receipt)

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Opened card games
  • Downloadable content or digital products
  • Personalized or custom-ordered items

6.3 Return Process

To initiate a return:

  1. Contact our support team within 15 days at [email protected]
  2. Wait for approval and return instructions
  3. Package the item securely in its original packaging
  4. Ship your return to our Sacramento facility

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method.

6.5 Exchanges

For exchanges:

  • We’ll ship your replacement once we receive your return
  • Standard shipping rates apply unless the exchange is due to our error
  • Price differences will be either invoiced or refunded

6.6 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service with insurance.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Play Nest Game or its content suppliers and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

Play Nest Game shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our service

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product or service in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Play Nest Game
1443 Highland View Drive, Sacramento, US 95814
Email: [email protected]